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Keep Your Friends Close But Your Serial Numbers Closer

Brandon Drury —  July 7, 2009

Today I tried the unthinkable. I attempted to update my Native Instruments Komplete 3 files. I have some nerve!

I downloaded all necessary files to make sure I had the latest versions. It turned out I had to re-register them. For the first time in my life I’m actually hooking a recording computer up to the internet. The plan is to ONLY use it for updates. Updating with a flash drive just seems to be dreadfully inefficient. I hate it. I’m thinking that having the web right there may save me some time since I’m frequently reviewing gear and trying new plugins all the time.

As usual, I needed to get a reminder of my password because 90% of these software companies won’t let me use good ol’ trusty.

Could you imagine the damage that could ensue if someone were to guess my password for Absynth? It would be unthinkable. A person could literally login to my account at Native Instruments and register their software under my name? AHHHH!! This is the worst conceivable event in all of humanity. It makes the haulocaust look like a skateboarding trip. It’s a good thing we have companies looking out for us that make it impossible for us to login with anything we can remember. Of course, saving a password on a notepad file is TOTALLY secure. (sarcasm) Whatever.

That’s not even my real gripe.

When I requested a new password, Native Instruments demands that I enter a serial number from one of the products I purchased? Are these people out of their freakin’ minds. Are they totally insane? Why don’t they just require a full anal cavity search every time I open one of their plugins? Right after the ol’ stink finger they can say “You are looking good. It’s okay to fire up your tuba samples, but PLEASE take a shower and consider switching to a name brand toilet paper.”

Reality Check To Software Manufacturers
Because I blow my hardly-earned money on a bunch of dumb recording crap each year and I’m the leader of the clan of misfits here at RecordingReview.com who also waste their green stuff on noise making contraptions, let me give you some advice if you are a software manufacturer. We all know it sucks to have your intellectual property stolen. (I’ve poured my life for 1.8 years into a series of Ebooks, I know it sucks to work hard and not get anything to show for it.) The reality is when you pull out the flathead (or phillips) and begin screwing the people who actually pay for your stuff, they are going to quit paying for your stuff. End of story. Paying you is optional. The fact that I did pay you means I’m entitled to something extra. Instead I get a slap in the face when I need to login. Take care of your customers or they’ll save the trouble and just use Torrent.

In 2009 everyone is too damn busy and has too many distractions to waste their one bit of free time they get in a day on digging up a serial number for a password recovery (of all things)!

Brandon Drury

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Brandon Drury quit counting at 1,200 recorded songs in his busy home recording studio. He is the creator of RecordingReview.com and is the author of the Killer Home Recording series.
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